Toll Free Phone: 1-866-600-9222
Toll Free Fax: 1-866-600-9333
Monday -- Friday: 8AM to 6PM CST
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Frequently Asked Questions

Q: Will I need a prescription to order Canada Drugs?

A: Yes, you will need a prescription to order all drugs marked with an "Rx" symbol.

Q: What are your call center's hours of operation?

A: Our call center is open Monday to Friday 9:00am to 5:00pm CST.

Q: Is there a restriction on how much medication I can buy from your Canadian pharmacy?

A: We will only dispense up to a 3 month supply at a time as required by Customs. Our Canada pharmacy will keep track of the refills on your prescription(s), and you will be able to refill your prescription(s) with us for as many times as your doctor has authorized on your prescription(s).

Q: What is the estimated delivery turn around time?

A: Prescription orders will be processed and shipped within 1-3 business days of receiving your pertinent order information and valid prescription(s). Once your order has been shipped, it will take approximately 14-21 business days for delivery. Please order your refills 3-4 weeks before your medications runs out.

Q: Why do you need my email address?

A: We will only use your email address to communicate with you about your order. We will NOT sell or rent your email address to any third party. Please see our privacy policy for more information about how we protect your personal and medical information.


 
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Mailing Address:
1054 Centre Street
Suite 320
Thornhill, Ontario
Canada L4J 8E5

Toll-Free Phone: 1-866-600-9222

Toll Free Fax: 1-866-600-9333

Hours of Operation: 8am-6pm CST
The FDA, due to the current state of their regulations, has taken the position that virtually all shipments of prescription drugs imported from a Canadian pharmacy by a U.S. consumer will violate the law.