Privacy Policy

Medical data is sensitive and we take many precautions to protect the privacy of your information. This Privacy Policy is intended to advise you of how NorthDrugMart collects, utilizes and manages information of patients that visit its Internet web sites.

Naturally, NorthDrugMart views personal privacy as an important and sensitive issue, and is unconditionally committed to maintaining the integrity of personal information provided by patients while accessing its web site,

NorthDrugMart collects the following information from its web site visitors: IP address, domain names, web site navigational patterns, information voluntarily entered by you (eg. information filled out on web site forms), and the amount of time spent on our web site. NorthDrugMart collects information for statistical purposes in pursuit of providing a better online service to its patients. By analyzing these statistics, NorthDrugMart is able to improve your future experience on our web site and provide a better and more meaningful online service.

Other than stated above, absolutely no attempt is ever made to identify users activities on our web site, except in the event of a regulatory/legal investigation, where a law enforcement agency may provide us with a warrant to inspect our logs, or where NorthDrugMart believes that it is obligated to produce relevant electronic documentation to fulfill its obligations to particular third parties, including but not limited to statutory organizations under local law.

NorthDrugMart undertakes to only use and disclose your personal information in very limited circumstances.

Except as specifically stated herein, NorthDrugMart shall not share your personal information with any company that is not associated with NorthDrugMart.

A web site 'cookie' is a very small data file that a web site you visit may write to your hard drive. Cookies can only contain information that you personally supply.

NorthDrugMart may use cookies on its web site to track user traffic patterns for the purpose of better serving its users in the future. You may configure your Internet browser to notify you whenever a web site attempts to store a cookie on your computer, and provide you with an option to accept or reject the request. You may also refuse all cookies by completely turning them off in your Internet browser.

NorthDrugMart undertakes all reasonable security measures to protect all personal information from loss, unauthorized access, destruction, misuse, modification or disclosure. As far as permissible under law, NorthDrugMart accepts no responsibility and liability for the unauthorized access of personal information held by NorthDrugMart on its servers.

Web Use Policy

THIS SITE DOES NOT PROVIDE MEDICAL ADVICE. Please note that all information on this web site is for informational purposes only. The contents of web site, such as text, images, and other material ('Content') contained on this site is for informational purposes only. The content on our web site has not been evaluated by any governing body, and is not intended to be a substitute for professional medical advice, diagnosis or treatment. Please always seek the advice of your licensed physician or other qualified health providers regarding any questions you have about your health. The information on this web site is for informational purposes only - using any information on the web site is solely at your own risk. NorthDrugMart and its directors, officers, employees, licensors, suppliers, agents and independent contractors, do not directly or indirectly practice medicine or provide medical services as part of the scope of services provided by NorthDrugMart. If you think you may have a medical emergency, call your physician or 911 immediately. You are solely responsible for compliance with the laws applicable to your domestic jurisdiction.

Return Policy

At North Drug Mart we are 100% committed to making it as easy as possible for you to feel comfortable with your shopping experience. We are unable to receive medications returns by law. We apologize for any inconvenience this may cause.
Click here for our return policy.

For questions or further information, please call us toll-free at 1-866-600-9222 or use our contact form.

Shipping Policy

On average, the delivery time is 2 weeks from date of shipment. For international orders, shipping might take 4 weeks. There are extraneous variables that may delay your order. We guarantee that your order will arrive within 30 days from the shipment date. For international orders the shipping guarantee is 6 weeks. If your order doesn't arrive within the guaranteed time, we will offer you a re-shipment at no additional cost, if the product is not received. This shipping guarantee is only valid for certain countries and for up to 90 days from the time the order is placed. Please ask us for more information.

NorthDrugMart hereby accepts full responsibility for any loss or damage of your package, unless clearly not our fault (i.e. you provided an incorrect shipping address).

Drug Policy

To order from NorthDrugMart, you must have a valid prescription from a licensed physician.

NorthDrugMart's contracted pharmacies do not ship any habit forming or narcotic drugs

You may order up to a three (3) month supply of your medication given that you have adequate repeats on your prescription allowing us to dispense accordingly.

Liability of NorthDrugMart

If you aren't satisfied with any element of NorthDrugMart, please sole remedy is to discontinue using NorthDrugMart and its services. This web site, the Content found herein, and any and all services or products promoted via the web site are provided on an 'as is' basis. The use of the web site, the Content, and any product or service promoted via the web site is to be used only at your own risk. NorthDrugMart assumes absolutely no liability for any delay, failure, interruption or corruption of any data or other information transmitted in connection with the use of the web site.

NorthDrugMart hereby does not make any representations or warranties that: (a) the services, Content, software, text, images, links or communications provided directly or indirectly through this web site by NorthDrugMart or any third party, are accurate, reliable, complete, timely or error-free; (b) the files available for download directly or indirecty via this web site will be free of infection by viruses, worms, Trojan horses or other code that may contain contaminating or destructive properties; (c) the results that you may obtain as a result of the use of the Services or Content will be reliable; (d) the quality or effectiveness of any products and/or services of any third party that is mentioned, marketed, obtained, or purchased directly or indirectly through the Site, its Services or Content will be of your expectations; or (e) any errors in the Services or Content will be corrected in a timely manner.

NorthDrugMart is not liable for any personal injury, including but not limited to death, caused by your use or misuse of the Site or Content or by any products you purchase from a third party. In no event shall NorthDrugMart or any third parties be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use the web site or the Content whether based on warranty, contract, tort or any other legal theory, and whether or not NorthDrugMart is advised of the possibility of such damages. Any liability of NorthDrugMart shall be limited to the actual damages incurred by you, not to exceed U.S. $500.

The above exclusions may not apply in jurisdictions that do not allow the exclusion of certain warranties. Any claims arising in connection with your use of this web site or any Content must be brought within one (1) year of the date of the event giving rise to such action occurred. Remedies under these Terms of Use are exclusive and are limited to those expressly provided for in these Terms of Use.

If you have any questions about NorthDrugMart's policies and/or any information stated herein, please feel free to contact us.